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Have an add-on I can't uninstall

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Ryan Weaber

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Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

被采纳的解决方案

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

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选择的解决方案

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

由Ryan Weaber于修改