Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

When I go to my scotia bank statements every statement prints except one and Fireox said Sorry mazilla crashed, re-set and it will be fixed. It NEVER fixes and

  • 5 个回答
  • 4 人有此问题
  • 19 次查看
  • 最后回复者为 the-edmeister

more options

Every month I print my bank statements, three of them. Always have worked and 2 still do, but the othe r gets already to print and mozilla says it has crashed and to restart computer to fix it. I have tried every day for a week and am ready to quit mozilla. Printer is fine and prints from all other sights Why won't it fix itself?

It is important I print this statement as the bank does not offer paper printouts anymore.

Every month I print my bank statements, three of them. Always have worked and 2 still do, but the othe r gets already to print and mozilla says it has crashed and to restart computer to fix it. I have tried every day for a week and am ready to quit mozilla. Printer is fine and prints from all other sights Why won't it fix itself? It is important I print this statement as the bank does not offer paper printouts anymore.

被采纳的解决方案

Without giving us user / passwords, what is the web address of the bank you are having trouble with?

定位到答案原位置 👍 0

所有回复 (5)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

选择的解决方案

Without giving us user / passwords, what is the web address of the bank you are having trouble with?

由FredMcD于修改

more options

I'm having the same issue. Has there been any updates on this?

more options

Frothbyte

Please use your mouse to copy the information at about:crashes, and then paste them in the reply box below. You may be asked to start a new question / post. We'll see about that later.

more options

Frothbyte has a thread here about this issue. https://support.mozilla.org/en-US/questions/1011233