Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Lost my domain name and can't use old email address to change to new email address,...help

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 the-edmeister

more options

my email address was on a domain that has been taken over by another person / company. As a result, my email is not functioning and I cannot receive email on that address any longer. All emails fail to go through. How can I change my email address on my Mozilla account? Should I create a new Mozilla account and if so will I loose all the data on my existing account?

my email address was on a domain that has been taken over by another person / company. As a result, my email is not functioning and I cannot receive email on that address any longer. All emails fail to go through. How can I change my email address on my Mozilla account? Should I create a new Mozilla account and if so will I loose all the data on my existing account?

被采纳的解决方案

Specifically, which "Mozilla account"?

Generally, your email address is used as your Username for most, if not all Mozilla sub-domains, so you will need to create a new account for each sub-domain you are registered with that is using that old email address.

Now, if you are referring to a Firefox Account used for the Sync service, unlink all your devices that are using Sync and create a new Firefox Account. Then "link" all your devices to that new Firefox Account, using Setup Sync on each device. You shouldn't lose your data because when you reconnect to Sync using the new Firefox Account, your data will sync from your various devices to the Sync server all over again.

What Is Firefox Accounts?

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

Specifically, which "Mozilla account"?

Generally, your email address is used as your Username for most, if not all Mozilla sub-domains, so you will need to create a new account for each sub-domain you are registered with that is using that old email address.

Now, if you are referring to a Firefox Account used for the Sync service, unlink all your devices that are using Sync and create a new Firefox Account. Then "link" all your devices to that new Firefox Account, using Setup Sync on each device. You shouldn't lose your data because when you reconnect to Sync using the new Firefox Account, your data will sync from your various devices to the Sync server all over again.

What Is Firefox Accounts?