mail on the mail client not being downloaded. thunderbird looks for messages and say no msgs to download
I currently have 7 messages on my email client. Thunderbird is unable to download them, well it will eventually hours and hours and hours later. It says on the lower left corner checking for mail, then it says no messages to download. I am on the latest version of Thunderbird 24.6.0 on Windows machine. If I press Get Messages button it tells me 7 messages to download then never downloads them.
所有回复 (2)
Below is the troubleshooting report. Just noticed that if I send an e-mail the mail stuck on the email server comes into thunderbird. I have turned off all Anti-Virus software.
Application Basics
Name: Thunderbird Version: 24.6.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140610001341 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.apgarassociates.com:110, plain, passwordCleartext OUTGOING: mail.apgarassociates.com:587, plain, passwordCleartext, true
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 24.6.0 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d10: 3 gfx.blacklist.layers.direct3d10-1: 3 gfx.blacklist.layers.direct3d9: 3 gfx.blacklist.layers.opengl: 3 gfx.blacklist.stagefright: 3 gfx.blacklist.suggested-driver-version: 6.1400.1000.5218 gfx.blacklist.webgl.angle: 3 gfx.blacklist.webgl.msaa: 3 gfx.blacklist.webgl.opengl: 3 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: a5554d2b-1b5b-4bd3-be97-7bdd76b23a0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1403096113 places.history.expiration.transient_current_max_pages: 26614 plugin.importedState: true plugin.state.java: 0 plugin.state.npcidetect: 0 plugin.state.npdeployjava: 0 plugin.state.npdrmv: 0 plugin.state.npdsplay: 0 plugin.state.npezffpi: 0 plugin.state.npgeplugin: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 0 plugin.state.npve3d: 0 plugin.state.npwmsdrm: 0 plugin.state.npwpf: 0 plugins.update.notifyUser: true privacy.sanitize.timeSpan: 0
Graphics
Adapter Description: Mobile Intel(R) 965 Express Chipset Family Vendor ID: 0x8086 Device ID: 0x2a02 Adapter RAM: Unknown Adapter Drivers: igxprd32 Driver Version: 6.14.10.4831 Driver Date: 5-16-2007 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC
由jlzee于
just to be sure try windows safe mode
Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX