Firefox and Thunderbird stopped working

Windows 11 computer. Since 2 days Firefox and Thunderbird have stopped working. I get a blank browser and a Thunderbird without my emails. All other browsers still work a… (kàsi)

Windows 11 computer. Since 2 days Firefox and Thunderbird have stopped working. I get a blank browser and a Thunderbird without my emails. All other browsers still work and Firefox also works on my smartphone. I have followed the suggestions on the Support website, but nothing helps. What now?

Asked by RonOne 16 àwọn ìṣẹjú ṣẹ́hìn

Problem formatting a webpage for printing to PDF

We have been maintaining a set of tools for Science Olympiad Code Busters (https://toebes.com/codebusters/) that generate and print tests. When we print the tests using… (kàsi)

We have been maintaining a set of tools for Science Olympiad Code Busters (https://toebes.com/codebusters/) that generate and print tests.

When we print the tests using other browsers (Chrome, Edge) we are able to get consistent formatting and output such that the page fits on the sheet of paper and text is rendered cleanly. However, in the past year or so we have received complaints from Firefox users that it doesn't format and print well.

I was able to confirm that it indeed produces less than ideal output with Firefox and spent several hours to reduce the problem to a single self contained file that I have run through the W3c validator to ensure that there is no un-toward HTML.

I've been able to reduce it down to a small example that has everything contained in a single file: https://toebes.com/codebusters/Samples/firefox_toebes_printing_example.html

If you load the file in Firefox and then print, you will notice several issues: 1) The names of participants table ends up wider than the page. 2) The Score table on the first page is off the right hand edge of the page. 3) The header for the second page (Page 1) is on a page by itself 4) The footer for the second page (Page 1) is near the top of the third page 5) The text for the timed question appears too high on the page 6) The text for the timed question is in a slightly larger font such that it wraps early. 7) Similar problems are on the last page, with the header appearing nominally in the correct place 8) The footer for the last page is on a page by itself.

Note that I have experimented with multiple options for the print scale and margins, for purposes of comparison I set the margins to .5" all around and forced the scale to 100% in all three browsers.

Is there some other option or tweaking that I am missing to get this to work properly on Firefox?

Asked by John Toebes 10 àwọn wákàtí sẹ́hìn

Last reply by John Toebes 4 àwọn wákàtí sẹ́hìn

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (kàsi)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 6 àwọn ọjọ́ tó kọjá

Last reply by hainsolo 6 àwọn wákàtí sẹ́hìn

Contact form didn't work using Firefox but did using Chrome

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical re… (kàsi)

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical reasons you can't submit your query from this browser. Please try using a different browser or computer." So I started over again using Google Chrome and the form was successfully submitted!

I have screenshots of both Firefox and Chrome after the submission but I cannot attach them here, it appears. For better troubleshooting, I suggest that screenshots be allowed to be attached.

I have recently had some issues with Firefox's compatibility and which hopefully will be addressed.

Thank you.

Asked by Wayne Carpenter 7 àwọn wákàtí sẹ́hìn

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS ://

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT … (kàsi)

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

Asked by boshidara_deliivanova 9 àwọn wákàtí sẹ́hìn

Scroll bar overlays content/other scroll bars so it's unusable

If there's an internal scroll bar for something within a website, Ancestry is a good example of this, I've had to stop using Firefox for it entirely now, you can't get to… (kàsi)

If there's an internal scroll bar for something within a website, Ancestry is a good example of this, I've had to stop using Firefox for it entirely now, you can't get to it, because every time you try, the Firefox one pops up over the top of the internal one. I can't work out how to deal with this, there's multiple sites I use regularly that I have to open in a different browser just to use effectively because of this one issue.

Asked by Jack Chapman 10 àwọn wákàtí sẹ́hìn

Cannot edit bookmarks

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option … (kàsi)

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option doesn't show up when I hover the mouse.

Asked by TLienhart 10 àwọn wákàtí sẹ́hìn

Embedded sites

Prior to today, on my Edwards Jones site, I could click on market commentary or check on latest CD rates and see results. But today, you have apparently changed the way … (kàsi)

Prior to today, on my Edwards Jones site, I could click on market commentary or check on latest CD rates and see results. But today, you have apparently changed the way 'embedded sites work and it traps an error. Right clicking on the link does not work ... So this obviously your latest new and improved feature to protect my security does not work as intended . . . what are you going to do to fix it? Larry Schelhorse [edited email and phone# from public community forums]

Asked by gooddoc1 18 àwọn wákàtí sẹ́hìn

Serious New Privacy Issue

I recently got seriously worried when I became aware about the new AI firewalls these days, which monitors or inspect SSL encrypted packets, before the packets reach to t… (kàsi)

I recently got seriously worried when I became aware about the new AI firewalls these days, which monitors or inspect SSL encrypted packets, before the packets reach to the main website. These new AI firewall systems are installed in some countries by their governments to suppress free speech, or just spy on its people. These firewalls, as you may already know, uses DPI-SSL system, which decrypts packets traveling from user to the main website. To decrypt the HTTPS packets, these firewalls uses its own self signed CA certificates. So I am asking the firefox developers, that why you guys allow this privacy issue? Does the packets sent from a firefoxe browser to other websites are also decrypted, by these firewalls? If yes, then why you guys allow this? Firefox must ONLY allow a specific CA certificate made for firefox browser only. Firefox browser must never let other third party softwares, or any software, to decrypt its encrypted packets. This is a serious privacy issue. With these firewalls, they can see what users write in chats, or posts, they can see witch content we are watching on a website, they can see who we follow on social media platforms, they can see which content or posts we like and etc. Even passwords are not safe anymore, which e use for any website of platform. When passwords are not safe, so does our accounts of various websites. This is a serious privacy breach.

These firewalls is a weapon for those countries which want to suppress free speech or suppress opposition sides in a government or spy on its own people.

Please let me know if I am mistaken or my concerns are genuine.

Asked by Ivonik Zoraf 21 àwọn wákàtí sẹ́hìn

Last reply by Ivonik Zoraf 20 àwọn wákàtí sẹ́hìn

Moved "Downloads" to OneDrive, Firefox keeps using default location

I moved the downloads folder via File Explorer to OneDrive. So now it's like this: c:\users\[username]\OneDrive\Downloads But Firefox keeps wanting to save files to the… (kàsi)

I moved the downloads folder via File Explorer to OneDrive. So now it's like this:

c:\users\[username]\OneDrive\Downloads

But Firefox keeps wanting to save files to the original location:

c:\users\[username]\Downloads

All other apps seem to respect this setting other than Firefox. Any ideas?

FF 128 on Windows 11 23H2.

Asked by Jim Cofer 11 àwọn wákàtí sẹ́hìn

Fonts in Google Have Turned Japanese I Really Think So ... and more

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems. … (kàsi)

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems.

Over the last week I decided to format my Mac and re-install the operating system. I have a lot of graphics design that I will be doing for an unknown period of time. I have over the years collected many free fonts and I started installing them about 5 days ago. I don't believe my installing fonts wouldf have affected anything within Firefox, but Firefox is the only browser that I'm having this problem with. I checked Safari and google displays everything as it should as well; my graphics deisgn software forums are displaying fine. I have not used google for anything during the period that I was installing the fonts, so I don't know exactly when this started but yesterday I discovered it.

I tried going to the menu on the top right hand corner -> Help -> More Troubleshooting Info -> Refresh Firefox. I then went into MacCleaner Pro -> Clear Cache and Clear Purgable Data. Then restarted the machine. No change.

I then saved my passwords and bookmarks, then uninstalled Firefox using MacCleaner Pro and then went to Remove Remaining files.

Downloaded a new copy of Firefox and the problem still exists.

I tried changing the theme to others. Went to Settings -> General -> Language and Appearance. Set theme to dark, then back to automatic. Changed the main font from (Default) Times to Times New Roman and back to (Default Times) ... but still this problem exists...

Help... Please and thank you.

Asked by Br007 4z 12 àwọn wákàtí sẹ́hìn

Last reply by Br007 4z 11 àwọn wákàtí sẹ́hìn

Firefox 115.12.0esr appears to web server as 102

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me… (kàsi)

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me out. Another site just now reported the version of my FF is 102--so no wonder it has problems. How can I change the version number that web sites see to reflect the actual update level? Sample message: EDAS at delta for 108.51.160.90 (Wed, 10 Jul 2024 16:34:44 -0400 EDT) [User 1776561 using Linux:Firefox 102.0 0.141/0.569 s]

Asked by konsultor 1 ọjọ́ tó kọjá

Last reply by konsultor 11 àwọn wákàtí sẹ́hìn

Issues with cut and paste into emails.

When using Firefox mozilla I am unable to cut from a document and paste it into my email. This has never been an issue before. If I use another browser I do not have th… (kàsi)

When using Firefox mozilla I am unable to cut from a document and paste it into my email. This has never been an issue before. If I use another browser I do not have the same difficulty. Please advise.

Asked by drhellen 12 àwọn wákàtí sẹ́hìn

Latest update caused messed up fonts on pages and tabs

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial a… (kàsi)

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Asked by wjnm 2 àwọn ọjọ́ tó kọjá

Last reply by wjnm 12 àwọn wákàtí sẹ́hìn