The Rapport icon which appears between the http: box and google box is missing
In the older version of Firefox the Rapport security Icon (Trusteer endpoint protection) was located between the http; search box and the google search box. To use Rapport to protect a site I just clicked on the icon and asked it to protect. The icon is not visible in the latest Firefox release although the software is still loaded. This is on Windows 7 but on an XP machine the icon is still there??
Ọ̀nà àbáyọ tí a yàn
You may have an old version installed. While Firefox is closed, install the latest version.
If that doesn't solve the problem, right-click an empty area of the tab bar and choose Customize. Drag the icon from the palette onto a toolbar.
If that doesn't help either,
- Type about:support into the address bar and press Enter.
- Click the Show Folder button. A Windows Explorer window with your profile folder opens.
- Exit Firefox.
- Delete the localstore.rdf file from the profile folder.
- Start Firefox and once again right-click an empty area of the tab bar and choose Customize, then drag the icon from the palette onto a toolbar.
If the problem persists, contact the add-on's author for support at the aforementioned link.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (1)
Ọ̀nà àbáyọ Tí a Yàn
You may have an old version installed. While Firefox is closed, install the latest version.
If that doesn't solve the problem, right-click an empty area of the tab bar and choose Customize. Drag the icon from the palette onto a toolbar.
If that doesn't help either,
- Type about:support into the address bar and press Enter.
- Click the Show Folder button. A Windows Explorer window with your profile folder opens.
- Exit Firefox.
- Delete the localstore.rdf file from the profile folder.
- Start Firefox and once again right-click an empty area of the tab bar and choose Customize, then drag the icon from the palette onto a toolbar.
If the problem persists, contact the add-on's author for support at the aforementioned link.