Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot Quit Firefox on my Mac. This means I can't shut down my computer and I cannot install updates. This is ridiculous.

  • 1 èsì
  • 14 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Daniel Phillips

more options

I read your response to others and I cannot get to Safe Mode either. I can't uninstall because I can't TURN FIREFOX OFF!!!

I read your response to others and I cannot get to Safe Mode either. I can't uninstall because I can't TURN FIREFOX OFF!!!

All Replies (1)

more options

Shutting down the computer will end the process. You can force a shut-down by pressing and holding the power button for about 5 seconds, note; this is not recommended.

Alternatively, there are two other options. What I would recommend is to open the task manager by pressing cmd+alt+esc, then select Firefox and end process.

There is also another option, go to ~/Applications/Utilities and open Activity Monitor, from there select Firefox and press Quit Process.