Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I click Run to launch the Mozilla Firefox setup wizard, it says 'extracting', then nothing happens.

  • 5 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ bentonbain

more options

After is says "Extracting it asks if I want to run as administrator or as current user. There is no administrator, so I click "current user" and nothing happens.

After is says "Extracting it asks if I want to run as administrator or as current user. There is no administrator, so I click "current user" and nothing happens.

All Replies (5)

more options

Make sure your not local user. you must have Administrator privileges to install Mozilla Firefox

more options

What do I use for the password for the Administrator? reply to; bentonbain@gmail.com

more options

What is the password that I need to put in for Administrator?

more options

If you run a Windows account that has Administrator privileges then you should be able to change or set the Administrator password. in the Windows user account manager

more options

Where do you find: "Administrator password. in the Windows user account manager"