Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can't I log into www.familysearch.org when I can with IE or Crome

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

DougSinrud
DougSinrud
more options

I can open www.familysearch.org but not into log into my account; my log in name & password are not recognized; when I use IE or Chrome and go to the webpage, log in they do recognize mi log in and password.

I can open www.familysearch.org but not into log into my account; my log in name & password are not recognized; when I use IE or Chrome and go to the webpage, log in they do recognize mi log in and password.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.