Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Tried to install Firefox but an error message "Extraction failed - cannot open output file" always pops up, without a reason. Why's this happening?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Tried to install Firefox but an error message "Extraction failed - cannot open output file" always pops up, without a reason. Why's this happening?

Tried to install Firefox but an error message "Extraction failed - cannot open output file" always pops up, without a reason. Why's this happening?

All Replies (1)

more options

Try to disable your anti-virus software temporarily to see if that makes it work.

You may need to delete the temp folder (%TEMP%) to remove the old files.