Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes on opening

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ gappleb

more options

When trying to open Firefox, it just hangs and I have to force quit. I have trashed the previous application and downloaded and installed a new application. Same result on opening.

When trying to open Firefox, it just hangs and I have to force quit. I have trashed the previous application and downloaded and installed a new application. Same result on opening.

Ọ̀nà àbáyọ tí a yàn

You can always make a new profile to start fresh.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Please review and follow Troubleshoot Firefox crashes (closing or quitting unexpectedly) and see if it helps solving your problem.

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Ti ṣàtúnṣe nípa alex_mayorga

more options

I have completed all of the suggestions from the link and it still crashes on opening. Is there a way to clear all history from Firefox without it being open? The initial crash happened when I was on a Google Maps page.

more options

Ọ̀nà àbáyọ Tí a Yàn

You can always make a new profile to start fresh.

more options

Thanks Alex. That worked.