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New tabs won't open (connect) unless I move the mouse. Why?

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Moojuice

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As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

Ọ̀nà àbáyọ tí a yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

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Do you have a mouse gestures extension installed?
One of those has been causing a problem like that for some users.

See this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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Ọ̀nà àbáyọ Tí a Yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks a million Guys!