Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Choose in Boookmarks does not open all folders

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

When I try to store a page in a particular bookmark folder, the Unsorted Bookmarks option only opens a few (perhaps the most recently used) of the folders. The choose option that shows up there doesn't display any of the folders. How do I get to the rest of them?

Sequence: Bookmarks/Bookmark this page/Unsorted Bookmarks/Choose

When I try to store a page in a particular bookmark folder, the Unsorted Bookmarks option only opens a few (perhaps the most recently used) of the folders. The choose option that shows up there doesn't display any of the folders. How do I get to the rest of them? Sequence: Bookmarks/Bookmark this page/Unsorted Bookmarks/Choose

All Replies (3)

more options

Bookmark This Page should save the bookmark in the Bookmarks Menu folder and not in Unsorted.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

This can also be caused by a problem with the file places.sqlite that stores the bookmarks and the history.

more options

The problem was resolved by creating and restoring from a new backup of places.sqlite as described in the "problems limited to bookmarks" section of your second reference.

Thank you.

more options

You're welcome