Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My bookmarks backup file is not matching JSON and couldn’t restore them

  • 5 àwọn èsì
  • 25 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

4 days ago I backed up the bookmarks of my firefox explorer. After I upgraded to Windows 7 I tried to restore my important bookmarks. I got the message that the file type is not supported. It should be JSON, but it is something deferent. I don’t know why it been saved in deferent format. Is there any solution for this problem? I really need my bookmarks, it contains very important links to my work.

4 days ago I backed up the bookmarks of my firefox explorer. After I upgraded to Windows 7 I tried to restore my important bookmarks. I got the message that the file type is not supported. It should be JSON, but it is something deferent. I don’t know why it been saved in deferent format. Is there any solution for this problem? I really need my bookmarks, it contains very important links to my work.

Ọ̀nà àbáyọ tí a yàn

Make sure that the file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.

If you are not sure about the file type then you can open the file in Firefox via "File > Open File"
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

  • A JSON backup starts with: {"title":"","id":1,"dateAdded":
  • An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
Ka ìdáhùn ni ìṣètò kíkà 👍 5

All Replies (5)

more options

Ọ̀nà àbáyọ Tí a Yàn

Make sure that the file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.

If you are not sure about the file type then you can open the file in Firefox via "File > Open File"
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

  • A JSON backup starts with: {"title":"","id":1,"dateAdded":
  • An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

Ti ṣàtúnṣe nípa cor-el

more options

Wow, it worked, Thank you very much. I appreciate that because of your help I got my bookmarks back.

more options

You're welcome

more options

I got the long line, now what?

more options

If you have a JSON backup then you need to check the file extension and make sure that it is .json
You can see that more reliably via the right-click context menu in the Properties of the file.
You may have to place quotes around the name to make Windows apply the new file extension ("bookmarks-xxxx.json").

Then you should be able to restore the bookmarks in the Bookmarks Manager

Bookmarks > Organize Bookmarks > Import & Backup > Restore > Choose File