Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Outgoing email

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

22fn6vwdfn
22fn6vwdfn
more options

When I hit send, I get this error message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

What do I need to do to correct?

When I hit send, I get this error message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. What do I need to do to correct?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The IP address listed 15.181.96.214 appears to be owned by Amazon See https://ipinfo.io/AS16509/15.181.96.0/20-15.181.96.0/25

You apparently are sending mail from that address. Spectrum only allow their mail servers to send mail originating in their network.

I do not know what you are doing, but it is not going to work like it is.