Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 27 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ zeroknight

more options

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

All Replies (2)

more options

Hi Dale, what differences do you notice in Firefox compared with other browsers? Is it how the PDF is rendered in Firefox's built-in PDF viewer, or can you not even get that far? Or is the problem with a downloaded file not opening in Acrobat or another PDF reader/editor?

more options

Does it still happen in Troubleshoot Mode?