Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

You Tube disabled 12/7

  • 4 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ d2petnm

more options

today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

Ọ̀nà àbáyọ tí a yàn

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Show the issue. smh

more options

Post a screenshot showing what's not working in Firefox and a pic of it working in Chrome.

more options

Ọ̀nà àbáyọ Tí a Yàn

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

more options

Thank you so much ... it's the "Ad Blocker" for YouTube that got me stuck.