Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox sync sign in page (Android) doesn't have a completion button, only delete account

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

All Replies (2)

more options

Hi

Are you able to share a screenshot of what you are seeing in Firefox for Android?

more options

Can you connect this device to the Firefox Account using the email address and password ?

See Option 2: