Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox stuck trying to load website

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Paul

more options

When I open Firefox and try to load a website, the browser has difficulty loading the page, as if there isn't internet connection. I switch to chrome and the website loads with no problem. When I switch back to Firefox, it's still trying - the little blue loading status bar still stuck about 1/4 of the way. To correct this, I back out of Firefox, I open the recent app list and close it from there, and than relaunch it. Sometimes I have to do this twice. Any help would appreciated. I'm using Samsung's Galaxy Note 10plus running Android 9 with Firefox version 68.1.1 Thank you

When I open Firefox and try to load a website, the browser has difficulty loading the page, as if there isn't internet connection. I switch to chrome and the website loads with no problem. When I switch back to Firefox, it's still trying - the little blue loading status bar still stuck about 1/4 of the way. To correct this, I back out of Firefox, I open the recent app list and close it from there, and than relaunch it. Sometimes I have to do this twice. Any help would appreciated. I'm using Samsung's Galaxy Note 10plus running Android 9 with Firefox version 68.1.1 Thank you

All Replies (1)

more options

Hi

As a first step, open the Android Settings app and select Applications. Find Firefox for Android and clear the cached storage (not data!).

Does this help?