Keep getting messages to upgrade Firefox but it IS updated.
~ Hi, I keep getting messages to update Firefox before June 30 - but it IS up to date. I removed app and reinstalled, but am still getting the message. I contacted one of the websites associated with the message and they said they cannot see that I'm connected to them. But when I use Safari, they can see that I'm connected. These are the two I remember giving the message. - Ebay - Snapfish Please advise how to solve the problem.
Ti ṣàtúnṣe nípa PC ipup2@
All Replies (3)
Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.
To Refresh Firefox:
- Open the Troubleshooting Information page using one of these methods:
- Click the menu button
, click help 
and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
- If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the menu button
- At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
- Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
- Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
What's your computer system and Firefox version?
I'm having problems trying to upload pictures.
