Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Redirecting error and the Protocol error.

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 21 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Abdallah Mohammed

more options

Two error messages randomly pop-up while browsing or opening a new tab

The first messages show's this.. ```Firefox has detected that the server is redirecting the request for this address in a way that will never complete.``` And the other.. ```Firefox doesn’t know how to open this address, because one of the following protocols (mega) isn’t associated with any program or is not allowed in this context.```

Two error messages randomly pop-up while browsing or opening a new tab The first messages show's this.. ```Firefox has detected that the server is redirecting the request for this address in a way that will never complete.``` And the other.. ```Firefox doesn’t know how to open this address, because one of the following protocols (mega) isn’t associated with any program or is not allowed in this context.```

Ọ̀nà àbáyọ tí a yàn

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

See also:

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

See also:

more options

Didn't solve the problem, I cleared all cookies and cache, but nothing changed. I'll reinstall Firefox and see if anything would change.

more options

I refreshed Firefox and it seemed to fix the problem quite simply, Anyway Thank you very much for the fast reply and coming by.