Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Since the update Thunderbird will not download my emails

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ djukin

djukin
djukin
more options

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Ọ̀nà àbáyọ tí a yàn

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

djukin
djukin Ìbéèrè olóhun
more options

Great, all good now, thank you.


christ1 said

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode Does the problem go away?