Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Web videos work on edge but not firefox. Flash/Win/Media all updated. Help please

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

barnesjk
barnesjk
more options

I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

All Replies (1)

FredMcD
FredMcD
more options

What type of player do they use? Right-click the player. Flash, HTML5 . . . . .

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: