Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Inbox Full? Emptied trash and compacted, but what when I can't do that?

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

dave2701
dave2701
more options

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

All Replies (3)

FredMcD
FredMcD
more options

This is a support forum for Mozilla Firefox. You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Or are you talking about Thunderbird?

dave2701
dave2701 Ìbéèrè olóhun
more options

You are correct. I put this on the wrong forum.It belongs in the Thunderbird Forum.

the-edmeister
the-edmeister
  • Moderator
more options

moved to the Thunderbird queue