Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes upon launch and then iPhone resprings the springboard

  • 3 àwọn èsì
  • 17 ní àwọn ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ trifinity

more options

I had to reinstall firefox because every time I launched the app, it would crash and then my iPhone would respring the springboard.

I couldn't get into it to turn on crash reports, but I have turned them on now after reinstalling.

I had to reinstall firefox because every time I launched the app, it would crash and then my iPhone would respring the springboard. I couldn't get into it to turn on crash reports, but I have turned them on now after reinstalling.

Ti ṣàtúnṣe nípa azroach

Ọ̀nà àbáyọ tí a yàn

Unfortunately this is a known bug for Firefox for iOS 1.2. This will be addressed in an upcoming bugfix release.

The only way to get around this bug right now is to delete and reinstall the application.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Unfortunately this is a known bug for Firefox for iOS 1.2. This will be addressed in an upcoming bugfix release.

The only way to get around this bug right now is to delete and reinstall the application.

more options

That's a waste of time for me. Until it gets sorted out, I'll be using chrome and safari.

more options

I have found that it only occurs when I'm logged into the sync service. Crashes and resprings about 8 seconds after launch every time. I have even deleted my account and created a new one with the same results. Issue persists on iOS 9.2.1 and Firefox for iOS 2.