Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot download the yahoo toolbar. Help.

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ inverness

more options

I had the yahoo toolbar installed and then I lost everything when trying to install Windows 10. I have put Mozilla back on my laptop but when I try to download the yahoo toolbar the message come up that there is a connection problem (that's after Firefox says it will not allow the install.) The site I have tried downloading from is https://toolbar.yahoo.com/?.intl=us. No luck. Please help.

I had the yahoo toolbar installed and then I lost everything when trying to install Windows 10. I have put Mozilla back on my laptop but when I try to download the yahoo toolbar the message come up that there is a connection problem (that's after Firefox says it will not allow the install.) The site I have tried downloading from is https://toolbar.yahoo.com/?.intl=us. No luck. Please help.

Ọ̀nà àbáyọ tí a yàn

I'm not sure why, but some users are unable to install toolbars from third party websites (such as Yahoo and LastPass) when the initial download URL is redirected to a different URL.

In this case, it starts off as:

https://us.toolbar.yahoo.com/_ylt=AkypkOgcRYp9hr2TbG1teUc0RAUJ?.intl=us&.redir=1&.cpdl=tyc9&.promo=&sethomesearch=0

But the server redirects Firefox to:

https://sxp.yimg.com/ei/toolbar/ie/yahootoolbar-3.2.11.20150226051211_intl-_sc-_pc-_dc-.xpi


If you can't figure out what is blocking Firefox from following the redirect and fix that, you can download the toolbar using a different browser. You can save the .xpi file in Downloads, for example. Then you can load it into Firefox using one of these methods:

  • Drag and drop the .xpi file on an open Firefox tab
  • On the Add-ons page (Ctrl+Shift+a or Tools > Add-ons), click the "gear" button above the list of extensions/plugins and choose "Install Add-on from file"
Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

I'm not sure why, but some users are unable to install toolbars from third party websites (such as Yahoo and LastPass) when the initial download URL is redirected to a different URL.

In this case, it starts off as:

https://us.toolbar.yahoo.com/_ylt=AkypkOgcRYp9hr2TbG1teUc0RAUJ?.intl=us&.redir=1&.cpdl=tyc9&.promo=&sethomesearch=0

But the server redirects Firefox to:

https://sxp.yimg.com/ei/toolbar/ie/yahootoolbar-3.2.11.20150226051211_intl-_sc-_pc-_dc-.xpi


If you can't figure out what is blocking Firefox from following the redirect and fix that, you can download the toolbar using a different browser. You can save the .xpi file in Downloads, for example. Then you can load it into Firefox using one of these methods:

  • Drag and drop the .xpi file on an open Firefox tab
  • On the Add-ons page (Ctrl+Shift+a or Tools > Add-ons), click the "gear" button above the list of extensions/plugins and choose "Install Add-on from file"
more options

Thank you! Problem solved!!!