Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Nothing happens after selecting "Current User" when installing. Firewall/Antivirus are off.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

javee
javee
more options

I've downloaded on personal computer. When dialog box appears "Run As" I select current user. Window disappears and nothing happens. Tried restarting computer with same results. I tried selecting Administrator, but doesn't accept my correct password.

I've downloaded on personal computer. When dialog box appears "Run As" I select current user. Window disappears and nothing happens. Tried restarting computer with same results. I tried selecting Administrator, but doesn't accept my correct password.

All Replies (1)

christ1
christ1
  • Top 10 Contributor
more options

You'll need to have Administrator permissions to install software on your computer. Try to run the installer with your normal user account. Typically you'd then get a UAC prompt to temporarily get Administrator privileges for installing stuff. If that doesn't work you'd need to ask in a Microsoft forum to sort out your Windows issues before installing Thunderbird.