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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

i have changed my laptop at work. I have reconnect my firefox sync but my bookmarks are not

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I need recover my bookmarks from my firefox sync and I cannot do it.


Please, could you help with this?

Thanks in advance for your help!

Regards, Roberto Cuenca.

I need recover my bookmarks from my firefox sync and I cannot do it. Please, could you help with this? Thanks in advance for your help! Regards, Roberto Cuenca.

Ọ̀nà àbáyọ tí a yàn

Hi rober_13, Make sure that the computer with the working bookmarks is attached to the account and syncs before you add the new one.

Sync is not meant to be a backup, but a way to sync devices and their current settings.

If the old machine or the new one does have access to current profile Back up and restore information in Firefox profiles will walk you through how to recover them.

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Ọ̀nà àbáyọ Tí a Yàn

Hi rober_13, Make sure that the computer with the working bookmarks is attached to the account and syncs before you add the new one.

Sync is not meant to be a backup, but a way to sync devices and their current settings.

If the old machine or the new one does have access to current profile Back up and restore information in Firefox profiles will walk you through how to recover them.