Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't sign in to sync

  • 2 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ antiqueornot

more options

Am running the latest version of Firefox (32.0.2) on three devices: a PC laptop, a Macbook, and an iMac. On each and every machine, cannot sign in to Firefox Sync. Every time I receive a "connection interrupted" error. Yesterday I set up two Firefox Sync accounts (one for me and one for my husband), but today I can't use either of them because we can't sign in. What can we do?

Am running the latest version of Firefox (32.0.2) on three devices: a PC laptop, a Macbook, and an iMac. On each and every machine, cannot sign in to Firefox Sync. Every time I receive a "connection interrupted" error. Yesterday I set up two Firefox Sync accounts (one for me and one for my husband), but today I can't use either of them because we can't sign in. What can we do?

Ọ̀nà àbáyọ tí a yàn

Apparently the problem has solved itself. When I tried to recreate the error message screen, I was able to log in. Guess Firefox had a glitch that's been resolved.

Thanks so much for trying to help, guigs2.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

HI antiqueornot, I understand when you try to connect to Firefox Sync that there are connection errors. Can you please attach a screenshot of the error How do I create a screenshot of my problem?

Also, are you using the new version of sync, where you can login at accounts.firefox.com?

more options

Ọ̀nà àbáyọ Tí a Yàn

Apparently the problem has solved itself. When I tried to recreate the error message screen, I was able to log in. Guess Firefox had a glitch that's been resolved.

Thanks so much for trying to help, guigs2.