Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Adblock is not blocking all ads even tho I've set my preferences

  • 2 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ carolwimmer

more options

I installed AdBlock and set my preferences to stop all ads - even the 'acceptable ads' but I continue to have the invasion. If I can't stop this. Firefox will cease to be my preferred browser. I don't want to see ANY ads while I'm on the Internet. It's bad enough that they appear on videos and the side bars. But popping onto the screen where you are trying to work is just plain rude.

I installed AdBlock and set my preferences to stop all ads - even the 'acceptable ads' but I continue to have the invasion. If I can't stop this. Firefox will cease to be my preferred browser. I don't want to see ANY ads while I'm on the Internet. It's bad enough that they appear on videos and the side bars. But popping onto the screen where you are trying to work is just plain rude.

Ọ̀nà àbáyọ tí a yàn

hello, you might have adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

hello, you might have adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Followed the steps. Hopefully the intrusion will stop. Thanks for the help!