Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I stop Thunderbird from erasing all my emails over a mont old.h

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

ruthrayattelusnet
ruthrayattelusnet
more options

I have Thunderbird on my office (Windows XP Professional) and personal (Windows XP home) desk top computers and my lap top (Windows 8.1) My office and lap top retain all my emails in my inbox until I deal with them but my personal desk top deletes them automatically after one month. I have the same carrier - Telus - on all three. My email address for my lap top and personal desk top are the same and as a result I receive the same emails on both and can obviously read them on both. This has been a continuing problem since I concurrently switched to Telus and hooked up the free lap top I received from them. Thanks, Ray Drabik.

I have Thunderbird on my office (Windows XP Professional) and personal (Windows XP home) desk top computers and my lap top (Windows 8.1) My office and lap top retain all my emails in my inbox until I deal with them but my personal desk top deletes them automatically after one month. I have the same carrier - Telus - on all three. My email address for my lap top and personal desk top are the same and as a result I receive the same emails on both and can obviously read them on both. This has been a continuing problem since I concurrently switched to Telus and hooked up the free lap top I received from them. Thanks, Ray Drabik.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Tools menu (alt+T) > account settings > disk space and check the retention settings

ruthrayattelusnet
ruthrayattelusnet Ìbéèrè olóhun
more options

When I click on the tools menu and "account settings" all I receive in a box is my account identity. There is no reference to "disk space" or "retention settings" whatsoever. Thanks anyway.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

No disk space? Is your account IMAP? In which case it will have a synchronization and storage section instead with the same basic retention setting.