google mail, click on a link in email and I have to click on "Allow" everytime, why?
I have attempted to fix this by uninstalling/reinstalling Norton, and I called Windows to no avail. They are telling me that it is Firefox/Mozilla that is doing this. It started happening about 3-4 months ago, just about the time that I thought that it was Dell remote support that did something to my laptop when they worked on it. They didn't touch anything in Firefox at all. The Pop-up says that Firefox is blocking and to click "ALLOW" or an "X" to close it out. You can click allow 10 times for the same website, but it still will have "allow" it to open. What is going on with your program? This is insane!!
I have https://mail.google.com open, and I click on the link in the email. It could be Applebee's, or Orchard Supply Hardware, or Sam's Club, It doesn't make a difference who I click on, I still have to click on the "Allow" in order to see the website. I have even put these links into the exception box under pop-up blocker and it still blocks it. I even unchecked the pop-up blocker to allow pop-ups and it still doesn't work. What am I missing here?
Even when I click on your link below, and the box pops up, I click on allow and it says: The add-on could not be downloaded because of a connection failure on support.mozilla.org
(It is not the DirecTV program, because I just loaded that on today, and this problem has been going on for 3-4 months.)
Please have someone contact me to fix this. Version: 22.0
Thank you...
All Replies (7)
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Do you mean this message?
- Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
I do not have that box checked... so now what? Thanks
Can you attach a screenshot that shows the message with the allow button?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Please also, before continuing troubleshooting, please Update to Firefox 25, thank you! Update Firefox to the latest release
I am on FF 25. It seems like every time that I update FF, that I have this problem. The last time I updated FF I was on 22 and I had this same problem.
Why doesn't FF keep up with Norton?
Now, I can't even access the internet, because it says that it needs Proxy Settings. I'm on a home network and my laptop has never been connected to a proxy or a work environment. GRRR!! How I hate computers!
Norton needs to keep up with Firefox, not the other way around. As for your other issue, Firefox and other browsers can't load websites might help