![I-Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
How do I get firefox to let me access my email and favorite web sites?
Firefox freezes up every other time I log into my gmail account. I also can't see my home page (wall) on facebook. There several games I an unable to keep access to as well, one of which is on facebook. I have tried reloading firefox 3 times. After the last reload every time I open firefox I get the welcome page and it sets firefox as my home page (which it won't let me change to google).
All Replies (1)
How long were you running Firefox before it started misbehaving?
Usually reinstalling or uninstalling/installing Firefox will only cure a small number of issues, primarily issues with corrupted program files. The reason is that most Firefox issues are caused by stuff in your personal settings folder.
But don't delete all your personal settings. Instead, try the Reset feature. This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your old settings folder will be relocated to your desktop as Old Firefox Settings, in case you need to rescue anything from it after the reset.
More information in this article: Refresh Firefox - reset add-ons and settings.
Does it make any difference?