Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on the plus button to open a new tab, nothing happens. Please help.

  • 1 phendula
  • 2 inale ngxaki
  • 37 views
  • Impendulo yokugqibela ngu cor-el

more options

I cannot open NEW any new tabs. When i click on the button to open a new tab nothing happens. Also, if i click on the file=open new tab button, nothing happens.

I cannot open NEW any new tabs. When i click on the button to open a new tab nothing happens. Also, if i click on the file=open new tab button, nothing happens.

All Replies (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)