Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox hangs or freezes when I try to change pages. It has happened since I downloaded Firefox 4 update.

  • 1 phendula
  • 14 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu the-edmeister

marita
marita
more options

I downloaded Firefox 4 recently. My computer has slowed down and is sporadically hanging or freezing. It is happening more frequently. It seems to be related to the update.

I downloaded Firefox 4 recently. My computer has slowed down and is sporadically hanging or freezing. It is happening more frequently. It seems to be related to the update.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes