Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weather page stuck on initial date from the first time I opened it. Will not update. Have deleted history, cookies. Comics do not update either, still stuck on the original day I opened them after installing Firefox. Help Please

  • 1 phendula
  • 3 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

more options

Have updated all plug-ins and add-on. Not sure if this is related or not, when I tried to use "live chat" that link would not work.

Have updated all plug-ins and add-on. Not sure if this is related or not, when I tried to use "live chat" that link would not work.

All Replies (1)

more options

If you are using bookmarks to open the sites then make sure that you do not use bookmarks that have GET data appended (?xxx=xxx) to specify a specific page.


  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.