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How do I get Firefox to show the proper font and layout of a site when it keeps loading an older version of that site? (I have cleared cache and cookies already)

  • 2 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu clientsfirst

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We are having a new website developed and my designer has made changes to it. Despite clearing the cache and cookies, the fonts are not showing up as the actual fonts. Also, the form fields at the bottom are extending beyond the border on the right side of the box on my screen, but this does not happen for other people using Firefox - it is only on my computer.

I AM ON A MAC.

I received a suggestion to reload the page and bypass the cache with:

  • Press "Cmd + Shift + R" (MAC)

BUT - this did not work.

We are having a new website developed and my designer has made changes to it. Despite clearing the cache and cookies, the fonts are not showing up as the actual fonts. Also, the form fields at the bottom are extending beyond the border on the right side of the box on my screen, but this does not happen for other people using Firefox - it is only on my computer. I AM ON A MAC. I received a suggestion to reload the page and bypass the cache with: * Press "Cmd + Shift + R" (MAC) BUT - this did not work.

Ilungisiwe ngu clientsfirst

All Replies (2)

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You can reload the page and bypass the cache with:

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

See Keyboard shortcuts - Perform common Firefox tasks quickly and Use mouse shortcuts to perform common tasks in Firefox

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Hi,

It did not work. I am on a Mac 10.5.8 and running Firefox 3.6.8