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I keep getting the following message when trying to use kaspersky safe money '

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I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window'

I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window'

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Can you show the message? Is this a Firefox issue or Kaspersky issue?

Helpful?

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Open Task Manager and end Firefox process and then try again.

Helpful?

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Kaspersky safe money might be trying to open a new browser instance that want to use the same profile, what isn't supported by Firefox. You will have to contact Kaspersky support if their software isn't working properly.

Helpful?

Buza umbuzo

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