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Firefox for Android does not recognize login

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  • Impendulo yokugqibela ngu GerardoPcp04

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I use Firefox 103.1.0 on my smartphone and sometimes, when I open the main menu, I get the option "login", but when I tap on it I discover that I am already identified with my credentials and the session is open (see attached image), but in the main menu my email address does not appear, as it would be logical. What is the reason for this anomaly?

I use Firefox 103.1.0 on my smartphone and sometimes, when I open the main menu, I get the option "login", but when I tap on it I discover that I am already identified with my credentials and the session is open (see attached image), but in the main menu my email address does not appear, as it would be logical. What is the reason for this anomaly?
Iqhotyoshelwe imifanekiso ekwisikrini

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Hola Este es el foro de ayuda en español, podrías probar desconectar la cuenta, reinstalar el Firefox y volver a conectar la cuenta. Tienes un Firefox Desktop conectado a la misma cuenta, correcto? Si el problema persiste podría deberse a un Bug, encuentro estos 2 casos parecidos: https://github.com/mozilla-mobile/fenix/issues/26072 https://github.com/mozilla-mobile/fenix/issues/25486

Saludos