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Ebay Sign-in Toolbar

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I am using Firefox 64-bit version 77.0.1. All of a sudden when I load the Ebay webpage the sign-in toolbar at the top of the screen is missing. I tried loading the page on Microsoft Edge and it works ok. Has anyone else experienced this issue?

I am using Firefox 64-bit version 77.0.1. All of a sudden when I load the Ebay webpage the sign-in toolbar at the top of the screen is missing. I tried loading the page on Microsoft Edge and it works ok. Has anyone else experienced this issue?
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Firefox shows a blueish highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check in the Web Console what content is blocked.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (4)

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hello

Try clearing cache,

1. Click the menu button (3 horizontal lines on the top right of your screen)

2. Then click "Options". Once your there, Select "Privacy and Security"

3. In the section, Cookies and site data, click clear data.

4. Click clear if you want to clear cookies as well as cache. If not, uncheck the first box. Hit clear.

5.goto safe mode: ctrl+shift+N

  • more infomation visit link:

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-sa...]

Tell me if that helped ,

Thank you!

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I cleared the Ebay site data in "Privacy and Security"and also started Firefox in safe mode and the problem is still there.

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Isisombululo esiKhethiweyo

Firefox shows a blueish highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check in the Web Console what content is blocked.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

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Thanks for all the suggestions. I disabled extensions one at a time and found that the "Fakespot Review Checker" extension was causing this to happen. I don't really understand why because this has been enabled all along but the issue just started happening recently.