Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox keep saying that known websites are not available - why?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

AlecO46
AlecO46
more options

When I go to certain website like Alternet.org, Mozilla responds with a message that that web address can't be found or accessed, so I then have to reboot the website and eventually it loads. What is going on here?

When I go to certain website like Alternet.org, Mozilla responds with a message that that web address can't be found or accessed, so I then have to reboot the website and eventually it loads. What is going on here?

All Replies (2)

Wesley Branton
Wesley Branton
more options

This could be a DNS issue. DNS tells the browser what server runs the website. This information is cached on your system for a while so that it doesn't have to be looked up again.

To clear the DNS cache, do the following:

  1. Close Firefox
  2. Press the Windows Key + R
  3. Run cmd
  4. Type ipconfig /flushdns
  5. Press enter

Now if you reopen Firefox, it will have to lookup the DNS for each website. In some cases, you may need to restart your computer for the changes to take effect.

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration