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I can't view email messages in HTML format
18 March 2016
I have the newest version of Thunderbird (38.7.0) installed and can't view incoming messages in HTML format.
I have made sure to: 1.0 click on "View", click on "Message Body As", and selected "Original HTML"
This does nothing. I can view the source of the email and see the code for HTML, but I can't view anything.
Can someone kindly help?
Cheers, Rocko
Ilungisiwe
All Replies (1)
To diagnose problems with Thunderbird. Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.