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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Today I can't open bt.com (my home page) with Firefox, but I can with Explorer. Why?

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Derek1935
Derek1935
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I have used Firefox, with bt.com as my home page, for over a year. Then, today, it times out every time I try to open it. I can get other sites on Firefox, and I can get bt.com on Explorer. Very odd!

I have used Firefox, with bt.com as my home page, for over a year. Then, today, it times out every time I try to open it. I can get other sites on Firefox, and I can get bt.com on Explorer. Very odd!

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user1068417
user1068417
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Very, VERY odd considering I can open bt.com just fine in Firefox. It's probably a DNS issue, in which case you have no choice but to wait for your ISP to fix it. (unless you want to try a different DNS, which is a little difficult to set up)

cor-el
cor-el
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window