Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back button does not work on any site. Thanks in advance for your help.

  • 3 tontu
  • 6 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy biff441

more options

On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.

On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.

All Replies (3)

more options

hi biff441,
could you try the Reset Firefox feature and report back to us?
It will restore Firefox to its initial state while saving your:

  • Bookmarks
  • Browsing history
  • Passwords
  • Cookies
  • Web form auto-fill information


Warning: Any extensions, open tabs, site-specific preferences etc will not be saved.
For more information you can read this article: Refresh Firefox - reset add-ons and settings
Please report back to us for your problem!

more options

Saafara yiñ Tànn

more options

Yes, this solved my issue of my back button not working. After resetting Fire Fox, my back button now works. If anyone has the same issue, please follow the instructions given.

Thank you for your help,

biff441

biff441 moo ko soppali ci