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The sync fucntion resets every time I restart firefox. Why is this happening?

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I open Firefox and set up sync. I have an existing account. When I close Firefox and then open again, the sync function is reset and I have to set it up all over again.

I open Firefox and set up sync. I have an existing account. When I close Firefox and then open again, the sync function is reset and I have to set it up all over again.

Saafara biñ tànn

Looks like you're clearing your passwords when Firefox closes.
privacy.clearOnShutdown.passwords
true

Your username, password, and sync key are saved in the Password Manager, so that's why you need to setup Sync every time you use Firefox.

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Saafara yiñ Tànn

Looks like you're clearing your passwords when Firefox closes.
privacy.clearOnShutdown.passwords
true

Your username, password, and sync key are saved in the Password Manager, so that's why you need to setup Sync every time you use Firefox.

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Are you using a Master Password?

Sync may not store that data if you do not use a MP.

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Changing the settings so that saved passwords are not deleted when Firefox closes solve the problem. I'm not using a master password so I don't think that is an issue.