Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nothing happens when I try to download Firefox 4. When asked if I want to save the file I say yes and then nothing happens.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy John99

more options

I am trying to download Firefox 4. When I hit "download now" the screen asks me if I want to save the file. I then hit yes and then nothing happens.

I am trying to download Firefox 4. When I hit "download now" the screen asks me if I want to save the file. I then hit yes and then nothing happens.

All Replies (1)

more options

Have a look at these guides and post back if you still have problems. Remember to use an admin account in Windows XP, and there is a possibility you may need to temporarily disable security software to run an installation. see

Are you writing this from a different machine ?
( Your sytem details suggest you are already using firefox 4.0)

If you are using Firefox 4 and wanting to upgrade the current latest version use the about firefox option.