Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't work correctly with Office Live and Hotmail.

more options

I have recently installed a Office Live update. When i click on a file to edit I get amessage popup saying "To complete installation of the Office Live Update, close all browser windows and then open your browser again." I have done this several times but it does not make any difference. I have tried to do the same in IE and it works fine, but I really don't want to go back to using IE. What is the problem and how do I fix it? I also have difficulty in Firefox when using the "reply" function in Hotmail. The message body i'm replying to disappears, but this works okay in IE too. Is this Microsoft's way of making people go back to using IE by putting bugs in their systems so microsoft related products/websites won't work in Firefox?

URL of affected sites

http://www.hotmail.com and http://www.officelive.com

I have recently installed a Office Live update. When i click on a file to edit I get amessage popup saying "To complete installation of the Office Live Update, close all browser windows and then open your browser again." I have done this several times but it does not make any difference. I have tried to do the same in IE and it works fine, but I really don't want to go back to using IE. What is the problem and how do I fix it? I also have difficulty in Firefox when using the "reply" function in Hotmail. The message body i'm replying to disappears, but this works okay in IE too. Is this Microsoft's way of making people go back to using IE by putting bugs in their systems so microsoft related products/websites won't work in Firefox? == URL of affected sites == http://www.hotmail.com and http://www.officelive.com

All Replies (1)