Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Thunderbird 102 will not show clickable hyperlinks

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy symonjim

chayes23
chayes23
more options

Within my received emails, obvious hyperlinks are not displayed as hyperlinks and can not be clicked to go to the link in Edge web browser.

Randy

Within my received emails, obvious hyperlinks are not displayed as hyperlinks and can not be clicked to go to the link in Edge web browser. Randy

All Replies (2)

techguy150
techguy150
more options

If Thunderbird is not displaying clickable hyperlinks, you can try the following troubleshooting steps:

Check HTML message format: Ensure that the email you're viewing is in HTML format and not plain text. Thunderbird may not display clickable hyperlinks in plain text mode. You can switch between HTML and plain text views by going to the "View" menu and selecting "Message Body As" > "Original HTML" or "Simple HTML."

Verify Thunderbird settings: Check your Thunderbird settings to make sure hyperlinks are enabled. To do this, go to Thunderbird's main menu, select "Tools," and choose "Options" (or "Preferences" on macOS). In the Options/Preferences window, select the "Display" tab and make sure the "Allow remote content in messages" option is checked. This allows Thunderbird to display hyperlinks correctly.

Disable add-ons or extensions: Certain add-ons or extensions in Thunderbird can interfere with the display of hyperlinks. Try disabling any add-ons or extensions you have installed and see if the issue persists. To disable add-ons, go to the main menu, select "Tools," and choose "Add-ons." Disable any extensions and restart Thunderbird.

Update Thunderbird: Make sure you have the latest version of Thunderbird installed. Outdated versions may have bugs or compatibility issues that could affect the display of hyperlinks. You can check for updates by going to the main menu, selecting "Help," and choosing "About Thunderbird." If an update is available, follow the prompts to install it.

Check antivirus or firewall settings: Some antivirus programs or firewall settings can interfere with Thunderbird's ability to display hyperlinks. Temporarily disable any antivirus software or adjust firewall settings and see if that resolves the issue.

symonjim
symonjim
more options

I have this problem and I believe I have covered all the above suggestions. Wandered around settings. No help.

TB version:

115.1.1 (64-bit) Release notes

Using Brave.

Brave is up to date Version 1.57.47 Chromium: 116.0.5845.96 (Official Build) (64-bit)

Windows 10