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Trying to restore my e-mails

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 17 views
  • i mujjee tontu mooy david

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My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems.

Please out there, help---what can I do?

Sten

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems. Please out there, help---what can I do? Sten

Saafara biñ tànn

Hello David, I really do not know how to give you a proper Thanks? Your instructions was perfect to follow for an old man not to keen on computer souls. Thank you and all the best Sten

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

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When you install Thunderbird, it creates a default folder. That's why it is not seeing yours. If you restored your profile to c:\users\(yourID)\appdata\roaming\thunderbird then it is just a few steps to recover it. Start thunderbird and when it prompts for a new email id, click the 'home' tab in upper left. Then, right-click near top of screen and activate 'menu bar'. Then, click help>more troubleshooting information, and scroll down to Profiles in left sidebary and click 'about:profiles' and yours should be visible to select.

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Saafara yiñ Tànn

Hello David, I really do not know how to give you a proper Thanks? Your instructions was perfect to follow for an old man not to keen on computer souls. Thank you and all the best Sten

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Thank you for the kind words. I was glad to assist.