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Thunderbird backup

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Brian B

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A week ago I had a smoothly running Thunderbird automatic daily backup facility which worked really well. After installing a new hard drive this week and reinstalling Thunderbird v78, I find that there does not appear to be any backup, import or export add on that will work with this version. Am I mistaken or should I be looking for alternative email software as this facility is important to me with 7 email accounts?

A week ago I had a smoothly running Thunderbird automatic daily backup facility which worked really well. After installing a new hard drive this week and reinstalling Thunderbird v78, I find that there does not appear to be any backup, import or export add on that will work with this version. Am I mistaken or should I be looking for alternative email software as this facility is important to me with 7 email accounts?

All Replies (2)

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You're not mistaken. Thunderbird 78 is a new product release and not all add-ons are compatible with it. You could communicate with the author of the add-on you relied on and find out what they have planned for their add-on, or downgrade to the previous version of Tbird and restore the profile from a backup.

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Thank you for your quick response. You have suggested a couple of solutions I could try.